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Technical specifications:

  • Bidirectional satellite terminal
  • Always-on internet connection
  • Email
  • Digital Video Streaming
  • Videoconferencing
  • File Transfer (FTP)
  • Virtual Private Network (VPN)
  • Fast and reliable connection
  • Several downlink/uplink speeds:
    from 512 to 2048 down
    from 128 to 512 up
  • 99.80% availability
  • No telephone needed
  • Compact terminal
  • Ethernet — run on small networks
  • Wireless LAN compliant
  • VoiceOverIP support
  • Windows, Linux, Mac Os
  • DHCP, SMTP, POP3 integrated protocols

Prices excluded 20% VAT (if applicable). Installation prices subject to satisfactory survey. Unusual conditions will be charged extra. Space Dynamics reserves the right to change specifications and prices. Minimum contract: 12 months. Public IP address available on demand. Prices quoted are for antenna sizes up to and including 0.96 m

Our Guarantee
We are professional chartered satellite communication engineers! Our goal is to provide an outstanding service and we will work with You to meet All Your requirements.

Usefull Information

Space Dynamics iDirect through technology offers a complete service for photovoltaic, wind, thermal hydraulic and all the renewable energy sector. The service provided was structured specifically to meet the needs that are specific to this type of plant, in fact, the transmission packets are studied with an imbalance in the uplink (downlink uplink more), to allow the operator to take full advantage satellite technology to monitor production data of the plant by sending telemetry to interconnect the system with video surveillance and remote monitoring and supervisory institutions, also through the downlink channel can all be performed remotely software updates and configurations of the inverter, our solution has some advantages that are inherent in the satellite technology, in terms of safety and reliability.

Our service
We offer a range of choices to suit your needs. Do not hesitate to contact us for more information!

Hardware equipment: The equipments described in the following table are necessary for standard services in Europe:

1.2m dish ASC Signal standard Antenna, adopted for iDirect Standard satellite services with TDMA and SCPC Included
Infinity iDirect X3 Router Satellite Router adopted for iDirect Standard satellite services with TDMA Included
ASC Signal XR3 Transceiver Universal VSAT Transceiver adopted for iDirect Standard satellite services with TDMA, inclued the LNB PLL Included

Standard Installaltion Services

Standard Installation The implementation of the system and service delivery are certified by the issuance of our central hub, called the document “Ready For Use”, stating the date and start time of the chosen service.

The Standard installation service does not include:
masonry work and welding, structured cabling, LAN-side management, installation and configuration of equipment downstream of the satellite router, not including installation and management of firewalls and router / port forwarding and Local Area Network side configuration.

BASIC Maintenance Package BASIC maintenance includes, support of the NOC by e-mail and telephone during office hours, remedial action within 72 hours from notification of the fault guaranteed during working hours, software updates, configuration remote terminal, 12-month warranty for equipment purchased from hardware Space Dynamics Service manteinance available in all countries of the European Union. Other countries on request.
ADVANCED Maintenance Package Advanced Package Services, summed up telephone support in English, during business hours, Mon-Fri from 9 to 18, EST, weekdays, 72 hours response guaranteed for intervention maintenance, except weekends, advance the defective parts with delivery by TNT Express Carrier, extended hardware warranty period, for the duration of the service contract. Service kit available in all countries of the European Union. Other countries on request.

Notes: excluding the purchase of a maintenance package, they are still guaranteed the support telephone and email support of the NOC, during normal business hours, no guaranteed period of time in the order of arrival of requests (not there is a guaranteed response time). The maintenance packages must be requested within 4 weeks after the hardware purchase.

“Requirements” required: When the installation is necessary at the facility is properly delivered and available electric power at 220V, which is prepared by the client the installation area and that there is a plant manager to sign acceptance of the installation reports issued by our certified technician.